At Nourra, we believe every step should feel effortless, and so should your shopping experience. Please find our order, delivery, and return policies below.

🛍 Orders

How to Place an Order:

• Visit www.nourra.in

• Select your product and click “Add to Cart.”

• Proceed to checkout, fill in your shipping details, select your payment method, and confirm your order.

Order Processing Time:

• Orders are dispatched within 2–3 business days of confirmation.

• Once shipped, you will receive a tracking link via email.

🚚 Delivery & Shipping

Within India:

• Estimated delivery is 3–5 business days for metropolitan areas and 5–7 business days for other regions.

• Orders are carefully packed to ensure your products arrive in perfect condition.

Cash on Delivery (COD):

• COD is available with a shipping charge of INR 60-100 per product.

• Please keep this in mind when placing COD orders to avoid unnecessary returns.

International Shipping:

• No, currently we ship PAN India. In 7 months, we will start with worldwide sales.

• Orders are dispatched within 3–5 business days.

• Estimated delivery time is 8–10 business days, depending on the destination.

• International Shipping Rate: Free shipping worldwide.

❌ Cancellations & Returns

Order Cancellations:

• If you wish to cancel your order, please contact us at contact@nourra.in at the earliest.

• Refunds for cancellations are typically processed within 7–14 business days to your source account.

Returns & Refunds:

• Returns are accepted only for physically damaged, defective, or incorrect products.

• To process a return, please share an unboxing video and photos within 24 hours of delivery to ishitaj0510@gmail.com.

• Refunds are issued within 7–14 business days after our quality check.

📩 Enquiries

For any questions about your order, shipping, or returns, please reach out to us:

• Email: contact@nourra.in