At Nourra, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we may collect:

• Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order or sign up for our services.

• Non‑Personal Information: such as browser type, IP address, and pages visited, which helps us improve user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you about your purchase or customer support inquiries.

• Send you updates, promotions, or newsletters (only if you’ve opted in).

• Improve our website, services, and customer experience.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our site uses “cookies” — small data files stored on your device — to enhance your browsing experience. Cookies help us:

• Remember your preferences.

• Track site performance and improve usability.

• Provide personalised content and offers.

You may choose to disable cookies through your browser settings, but some features of our website may not function properly without them.

4. Third‑Party Services

We may use third‑party services (such as payment processors, analytics providers, or shipping partners) to operate our site. These services may have access to limited personal information as necessary to perform their tasks, but they are not permitted to use it for other purposes.

5. Security

We take commercially reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Opt out of marketing communications at any time.

• Request deletion of your data, subject to legal and business requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Continued use of our website after changes means you accept the updated policy.